Overview
Knowledge Management & Innovation: A Manual for Law Firms and Other Legal Services Organizations is a comprehensive reference book for knowledge management and innovation (KM&I) professionals in the legal industry, novices in a KM-related role, or anyone curious about KM best practices. This book catalogs and clearly explains the various practices and procedures a KM&I professional should be familiar with, and provides valuable guidance on how to execute certain common practices, including how to conduct a knowledge assessment; structure teams; configure document management systems; develop precedent and form banks; automate drafting; implement expert system; manage business and legal projects; leverage collaboration tools; improve organizational processes; record and report on an organization’s experience; manage a research team; implement enterprise search tools; and build a data analytics function. Knowledge Management & Innovation includes several checklists and other practice forms that are intended to accelerate the maturity of organizations’ KM&I functions.